IT Technical Specialist

1 week ago


Limerick, Limerick, Ireland TN Ireland Full time

We are seeking an experienced IT Technical Specialist to join our team at TN Ireland in Limerick. As part of our dynamic environment, you will provide crucial support for our desktop computing environment, ensuring seamless operation for all users.

Key Responsibilities:

  • Provide Level 1 support for Windows and Mac systems, IP phones, video conferencing equipment, iOS, and Android devices.
  • Perform basic tasks in Active Directory, Office 365, and Exchange administration.
  • Install, troubleshoot, and configure new technology equipment and address issues with printers, copiers, and scanners.
  • Assist in user and hardware movements and support users with technology-related problems.

Requirements:

  • Hold a Bachelor of Science in Computer Science or equivalent experience.
  • Have previous experience in a busy IT environment.
  • Possess working knowledge of Microsoft Windows, MAC client operating systems, Microsoft Office, and Adobe Creative Suite.
  • Demonstrate basic computer networking skills for troubleshooting.
  • Familiarity with service management tools, preferably ServiceNow.


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