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User Experience Innovation Specialist
3 weeks ago
We are seeking a talented Human Factors R&D Lead to join our dynamic research team. In this role, you will play a key part in driving the development of innovative approaches to usability and enhancements in the area of self-testing / home use of lateral flow devices.
As a Human Factors R&D Lead, you will be responsible for designing and executing studies that address both user behavior and attitudes, using the right methodology for the self-test market. You will also be expected to generate insights that shape how product teams think about medium and long-term product strategy.
You will work closely with cross-functional teams, including design, product management, data science, content strategy, engineering, and marketing, to provide human factors support to R&D teams for product development. Your expertise will be invaluable in ensuring that our products meet the needs of our users and are safe and effective.
In this role, you will have the opportunity to conceive, plan, design, and conduct advanced studies in voice of customer analysis, translating user insights into product requirements. You will also prepare formative and summative studies as part of the overall usability file.
The successful candidate must have strong analytical and quantitative skills, excellent oral and written communication skills, and a track record of successful independent and collaborative research. We are looking for someone who is passionate about improving user experience and has a deep understanding of human factors principles.
Key Responsibilities- Act as a thought leader in the domain of research, advocating for people who use our products.
- Design and execute studies that address both user behavior and attitudes, using the right methodology for the right questions to achieve the requisite Human Factor deliverables.
- Generate insights that shape how product teams think about medium and long-term product strategy.
- 10+ years of experience in applied product research.
- Strong experience in human factors, usability assessment, and voice of customer research is preferred.
- Knowledge of qualitative and quantitative research methods.
- Experience synthesizing large-scale data in multi-method studies.
- Experience with survey design and response effects.
- Excellent problem-solving methodology, using industry-accepted concepts and tools to solve complex technical problems in creative and effective ways.
- Complex problem-solving and decision-making based upon available data.
This is an exciting opportunity to join a leading company that is dedicated to improving user experience. As a Human Factors R&D Lead, you will have the chance to work on challenging projects, collaborate with talented professionals, and make a real impact on our products.