Senior Digital Engagement Manager

5 days ago


Dublin, Dublin City, Ireland SAP SE Full time

SAP SE is seeking a highly skilled Senior Digital Engagement Manager to join our team. As a key member of our customer success group, you will be responsible for driving customer satisfaction and ensuring seamless adoption of our RISE SAP S/4HANA Private Cloud Edition solution. If you have a passion for delivering exceptional customer experiences and possess strong technical skills, we encourage you to apply.

About the Role:
  • The Senior Digital Customer Engagement Manager (dCEM) is accountable for E2E virtual customer engagement and delivery of contractual agreement and services for SAP Cloud Customers.
  • This includes driving sales to delivery handovers and customer onboarding, covering all technical and project aspects.
What You'll Bring:
  • Proven experience in customer-facing roles, preferably in a cloud-based environment.
  • Technical expertise in SAP Basis, SAP ERP modules, and related tools.
  • Excellent communication and problem-solving skills.


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