Chief Patient Services Coordinator
3 days ago
As a Clerical Officer, you will play a vital role in ensuring seamless administration of patient admission from first contact to handover to clinical colleagues. Your responsibilities will include welcoming patients and their families professionally, delivering excellence in the administration of the patient episode throughout the admissions process, and verifying patient identification and records.
Key Responsibilities- Verify patient insurance details as required and ensure all paperwork is accurate, signed and in order prior to patient leaving the Admissions Department.
- Rotate between reception, admissions, and operations duties, including scheduling patient admissions, cancellations, time changes and pre-admission of patients.
- Perform switchboard duties and answer the telephone professionally according to policy.
- Treat colleagues, patients, families and visitors with dignity and respect at all times.
Additionally, you will assist with admissions of patients to Inpatient Ward and Day Ward, prepare charts for the following day and file letters in charts. You will maintain awareness of patient privacy and confidentiality in all activities and participate in accreditation activities and uphold continuous quality improvement.
Required Skills & Qualifications- Educated to Leaving Certificate Level or equivalent.
- Accurate data entry and keyboard skills.
- Previous experience in an acute/clinical setting is desirable.
- Self-directed and able to work independently; diplomatic and tactful with the ability to build and maintain relationships.
You must be a team player with an open and flexible attitude, possessing excellent written and verbal communication skills. Proficiency in Microsoft Office is essential, and you should be open to change and able to adapt to a changing environment.
BenefitsAt our organization, we provide a total rewards program that is market-competitive, fair, and provides growth opportunities for all colleagues. This includes competitive pay, performance-related pay, premium pay where applicable, rewards for performance through our ACES programme, opportunities to reach career goals through continued learning and advancement, and a commitment to creating an inclusive environment for all employees.
About Our OrganizationWe are a multinational academic medical centre delivering people-focused care. Our organization operates hospitals and clinics in various locations, providing outpatient care and other services.
Job Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: Hospitals and Health Care
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