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Front Desk Coordinator

2 weeks ago

Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Full time

At the Kilkenny Ormonde Hotel, we are seeking a highly skilled and dedicated individual to join our Front Office Team as an Hotel Receptionist.

About the Role:

The successful candidate will be responsible for providing exceptional service to our guests, ensuring seamless completion of front office operations, and maintaining high standards of customer care.

Key Responsibilities:
  • Provide warm and welcoming service to all guests
  • Process payments and manage guest accounts with accuracy and efficiency
  • Assist with room allocations and coordinate check-ins and check-outs
  • Manage reservation calls and respond to guest queries in a professional manner
Requirements:
  • A positive, professional, and friendly demeanor
  • Strong organizational and administrative skills
  • Excellent IT skills and experience with Hotsoft would be an advantage
  • Able to work flexibly, including early mornings, late evenings, weekends, and holidays
What We Offer:
  • Complimentary Leisure Club Membership
  • Meals while on duty
  • Discounted accommodation rates at the Kilkenny Ormonde and sister properties
  • Employee Referral Scheme