Customer Service Ambassador

6 days ago


Dublin, Dublin City, Ireland Fidelity International Full time

At Fidelity International, we pride ourselves on delivering exceptional customer experiences every day. As a key player in our thriving Customer Services-Call Center team, you will be the first point of contact for our clients, providing help and guidance on a range of queries.

The role is fast-paced and dynamic, requiring excellent communication skills, both written and verbal. You will be responsible for delivering a seamless experience to our customers and advisers, building strong relationships to develop trust in our business.

We're looking for a proactive team player with a passion for delivering positive solutions for customers. If you have prior experience of working in a customer service industry, preferably within a corporate environment, this could be the ideal opportunity for you.

You will be provided with a comprehensive training programme that will enable you to excel in your role. As you progress, you will become an ambassador for the business, learning how to promote our services to support the business.

In addition to a competitive salary, we offer a comprehensive benefits package, valuing your wellbeing and supporting your development. We are committed to making you feel motivated by the work you do and happy to be part of our team.



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