Travel Operations Manager
2 weeks ago
We are seeking a highly motivated and experienced travel professional to oversee all aspects of corporate travel across our operations. This is a key role within our Procurement team, responsible for managing a team and driving category performance, supplier relationships, and cost efficiencies.
The ideal candidate will have a strong background in travel management combined with advanced Excel and data analytics skills to drive data-led decision-making and continuous improvement.
- Lead and manage the company's travel program across air, rail, car hire, and accommodation (including long-term stays).
- Oversee travel booking platforms, policies, and compliance to ensure efficiency and cost-effectiveness.
- Manage supplier relationships, including TMC, hotel chains, and other relevant vendors.
- Develop and implement strategies for meetings and group travel arrangements.
- Manage and mentor a team responsible for day-to-day travel operations and support.
- Ensure clear KPIs and service levels are met or exceeded.
Data Analytics & Reporting
- Leverage advanced Excel and analytical tools to analyse travel spend, compliance, usage patterns, and opportunities for savings.
- Create reports and presentations for senior management on travel performance and trends.
- Monitor KPIs and produce regular dashboards to support strategic decisions.
Category Management
- Take ownership of specific travel-related spend categories, negotiating contracts, managing budgets, and driving supplier performance.
- Work collaboratively with Procurement, Finance, HR and relevant Business Units to align category strategies with broader company goals.
Policy & Compliance
- Review and update travel policies to reflect changing business needs and market conditions.
- Ensure compliance with internal controls, risk mitigation strategies, and sustainability targets.
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