Cloud Infrastructure Director

The Head of Cloud Operations is responsible for designing, deploying, and supporting the cloud infrastructure services that power our product portfolio.

• Lead the design, deployment, and management of cloud infrastructure services across multiple platforms, with a strong focus on AWS.
• Develop and implement a cloud operations strategy, including capacity planning, performance optimization, and cost management.
• Drive the development of operational tools and processes to ensure seamless cloud infrastructure management, supporting scalability and availability.
• Collaborate with cross-functional teams to provide technical leadership, coaching, and mentorship to both senior and junior team members.
• Establish and maintain processes and tools for audit/compliance requirements, ensuring security and regulatory standards are met.
• Provide advanced technical troubleshooting and Tier 3 support, managing complex issues to resolution.
• Stay ahead of industry trends and best practices, continuously evaluating and implementing emerging technologies to optimize cloud operations.

• 10+ years of hands-on experience managing cloud or operational infrastructure environments, with a strong emphasis on leadership.
• Extensive expertise in cloud technologies, especially AWS, with a proven ability to design and implement scalable cloud solutions.
• Deep understanding of Agile methodologies, particularly with experience in SAFe (Scaled Agile Framework).
• Experience with modern development tools and practices, including Git, Python scripting, PowerShell, and container orchestration technologies such as Docker and Kubernetes.
• Solid knowledge of infrastructure, including Windows, Linux, IP networking, and security practices (DNS, firewalls, load balancers).
• Strong familiarity with SRE (Site Reliability Engineering) and DevSecOps methodologies.
• Proven ability to lead cross-functional teams, guide technical decision-making, and foster a collaborative, innovative team culture.
• Excellent communication skills, with the ability to influence decisions, manage change, and transfer knowledge effectively across all levels of the organization.

• Opportunities to grow professionally and personally.
• Collaborative and dynamic work environment.
• Professional training and career development programs.

• Ambitious and motivated individual with a passion for innovation and excellence.
• Ability to thrive in a fast-paced environment and adapt quickly to changing circumstances.