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Learning Experience Developer
2 weeks ago
At Wallace Myers International, we are committed to delivering exceptional customer experiences across our luxury hospitality and retail groups. As a Training & Development Specialist, you will play a pivotal role in reinvigorating our customer service experience by fostering a culture of continuous learning and development.
Key Responsibilities- Learning Strategy:
- Develop and communicate a comprehensive learning plan that meets the needs of the business and our team members.
- Training Content Creation:
- Create engaging training materials, including graphics, animations, videos, and live demonstrations.
- Program Delivery:
- Design and deliver training modules and programs tailored to business needs.
- Talent Development:
- Collaborate with stakeholders to create and deliver development programs for continuous frontline colleague growth.
To succeed in this role, you should have 2-3 years' experience creating and delivering training using blended methodology, including digital, virtual, and in-person approaches. Proficiency with eLearning software, Learning Management Systems, and other training tools is highly desirable.
