Performance Optimization Specialist

4 days ago


Dublin, Dublin City, Ireland Servicenow Full time
Job Description

The Staff Performance Support Consultant (Escalations Engineering) role is an exciting opportunity to join our Customer Service and Support team, working closely with some of our largest customers on their toughest performance and scalability challenges.

You will be responsible for driving the successful closure of critical escalated technical issues for our most complex and strategically important customers.

As someone who excels at problem-solving, you will work on a mix of reactive and proactive engagements, leveraging your technical troubleshooting skills to resolve issues.



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