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Technical Support Professional
1 week ago
The Ops Tech IT team at Amazon is responsible for maintaining, upgrading, and protecting the company's IT infrastructure. As a Technical Support Professional, you will play a vital role in ensuring the smooth operation of Amazon's global IT systems.
About the TeamOur team operates around the clock, making sure we can offer support or carry out important maintenance with minimal business interruption. We are committed to a diverse and inclusive workplace and believe that employing a diverse workforce is central to our success.
Key Responsibilities- Provide technical support for end-users and building IT infrastructure
- Contribute to key network projects, including the setup of new Amazon buildings
- Develop and suggest new processes to improve the way Amazon uses IT in operational sites
- Train and mentor IT technicians
No two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next.
