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Desktop Support Specialist

3 weeks ago


Dublin, Dublin City, Ireland beBeeSupport Full time
Job Title: Desktop Support Specialist

Are you a skilled desktop support specialist looking for a new challenge? Do you have experience working with hardware, software, and network issues? We are seeking a highly motivated and experienced individual to join our team as a Desktop Support Specialist.

As a Desktop Support Specialist, you will be responsible for providing technical support to our customers. This includes troubleshooting and resolving hardware and software issues, as well as providing training and documentation to users.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and in-person.
  • Troubleshoot and resolve hardware and software issues.
  • Provide training and documentation to users.
  • Collaborate with internal teams to resolve complex technical issues.

Requirements:
- Minimum of 2 years' experience in desktop support
- CompTIA A+ certification
- Strong problem-solving skills and analytical thinking
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of networking and computer systems

What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading company in the industry
- Collaborative and dynamic work environment
- Ongoing training and development opportunities