Retail Department Manager
7 days ago
About M3 Mulhuddart Services
">We are seeking a highly motivated and experienced manager to lead our Maxol Shop Department within the M3 Service Station, Mulhuddart. As a Retail Department Manager, you will play a crucial role in ensuring that we deliver exceptional customer service and drive sales growth.
Main Responsibilities
- Oversee day-to-day operations of the shop, maintaining efficiency and effectiveness at all times.
- Develop and implement strategies to boost departmental sales.
- Lead and motivate staff members of all levels, fostering a positive store environment.
- Maintain high standards of customer service, addressing any issues promptly.
- E nsure compliance with company policies and procedures.
- Communicate clear expectations to staff, ensuring they understand and adhere to operating standards.
- Ensure the store's merchandising and presentation meet the highest standards.
- Conduct regular stock-taking, achieving weekly targets.
- Monitor department overheads, adhering to budget requirements.
- Optimize staff rotas, balancing operational needs with cost constraints.
- Continuously monitor staff attendance, timekeeping, productivity, and presentation.
- Conduct performance evaluations and participate in recruitment for the Maxol Shop Department.
- Maintain accurate records of Health and Safety and other compliance matters.
Ideal Candidate Profile
- The ability to thrive in a fast-paced retail environment.
- Proven leadership skills, with a strong background in sales and grocery management.
- A minimum of 3 years' experience in senior management roles within grocery retail.
- A track record of managing, motivating, and developing diverse teams.
- Results-driven, with a strong desire to achieve tangible outcomes.
- Exceptional communication skills, both verbal and written, with a strong command of the English language.
- A hardworking and dedicated individual.
Benefits and Opportunities
- Competitive salary and bonus package.
- Employee recognition program.
- On-site parking facilities.
- Employee referral scheme.
- Staff discounts.
- Access to a well-equipped staff canteen.
- Bike-to-work initiative.
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