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Logistics Service Excellence Manager
2 weeks ago
Logistics Service Excellence Manager
\As a Logistics Service Excellence Manager, you will own the customer experience across logistics touchpoints, ensuring key performance indicators are met or exceeded.
\- Customer and relationship management: build and maintain strong relationships with internal teams and external partners. You will foster a culture of trust and accountability.
Leadership and Collaboration:
\Lead with empathy and resilience, managing emotional dynamics and empowering your team to succeed. You will drive continuous improvement and lead strategic projects that enhance service, reduce costs, and improve compliance.
\- Experience in contract management, project leadership, and collaborator engagement
- Strong emotional intelligence and people management skills
- Familiarity with SAP and other systems
- Deep understanding of operations and logistics landscape
- Ability to flex communication style across diverse collaborators
- Resilience and maturity in handling high-pressure situations
- Strategic mindset with a hands-on approach to problem-solving
Our Ambition:
\At our organization, we strive to be one of the best performing, most trusted, and respected consumer products companies in the world. We celebrate our people's unique passions, commitments, and specialist skills.
\Join Our Team:
\We're looking for talented individuals who share our ambition. If you have a passion for logistics and service excellence, we want to hear from you.
\Together, we'll innovate and push boundaries, shaping a more inclusive and sustainable future. In our supportive culture, your voice will be heard and you'll be empowered to be you.
\