Service Delivery Specialist

6 days ago


Letterkenny Municipal District, Ireland Tata Consultancy Services Full time

Tata Consultancy Services seeks a Customer Service Representative to join their team. As a key member of the organization, you will be responsible for delivering exceptional customer service and supporting the delivery of business objectives.

The successful candidate will have:

  • Excellent communication and problem-solving skills
  • A professional approach with attention to detail
  • Ability to work independently and collaboratively within a dynamic environment
  • Discretion when handling confidential and sensitive information

The role involves:

  • Handling customer inquiries and resolving issues in a timely manner
  • Providing accurate and efficient service to meet quality standards
  • Supporting the delivery of SLAs and other metrics
  • Maintaining confidentiality and handling sensitive information discreetly

TCS values diversity, inclusion, and wellbeing, offering a range of benefits, including bonus, pension, health care, and life assurance.

Apply now to join TCS as a Customer Service Representative and contribute to delivering exceptional customer experiences.



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