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Implementation Specialist

2 weeks ago

Dublin, Dublin City, Ireland Ingenio Global Full time

Ingenio Global is a privately owned software business that dominates its space in Ireland and the UK. As an Implementation Consultant, you will be responsible for implementing projects, building technical system design, coordinating configuration, user acceptance testing, training delivery, and closing stages.

Key Responsibilities:
  • Full ownership of implementation design and documentation of client requirements
  • Coordination of system config based on documented requirements with project support available
  • Serves as primary contact for clients during implementation, manages overall project communication, and resolves issues to maintain first-class customer service

MUST HAVES:

  • Experience in client delivery (implementation or PM) role for software business
  • Excellent problem-solving ability to overcome technical problems and deliver best outcomes for clients
  • Technical/software savvy with hands-on experience required
Company Overview:

Ingenio Global is a people-first business with no VC/PE backing or influence, having maintained stability over the last three years.