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Telecom Operations Specialist
3 weeks ago
Job Title: Telecom Operations Engineer
We are seeking an experienced Telecom Operations Engineer to join our team in Dublin. As a key member of our operations team, you will be responsible for the support and expansion of our telecom infrastructure.
About the Role:
We operate a large-scale, distributed environment that utilizes a unique SIP-based call center platform. Our platform supports thousands of concurrent calls and tens of thousands of agents. You will help expand our infrastructure globally, support existing systems, and innovate telecom operations through tooling and processes to enhance productivity.
Key Responsibilities:
- Support and maintain our telecom infrastructure
- Expand our infrastructure globally
- Innovate telecom operations through tooling and processes
Requirements:
- Extensive experience in large-scale, distributed environments
- Understanding of server and network interrelations
- Troubleshooting and root cause analysis skills
- Familiarity with open-source VoIP systems like Asterisk, FreeSwitch, SIPp, SER
Benefits:
- Opportunity to shape our growing business
- Develop scalable, resilient telecom systems with a customer-focused approach
- Collaborative and dynamic work environment
- Competitive compensation and benefits package
About Us:
We value diverse backgrounds and experiences. Even if you don't meet all preferred qualifications, we encourage you to apply, especially if your career path has been non-traditional or includes alternative experiences.
Join Our Team:
We are committed to an inclusive culture and equal opportunity employment. We prioritize privacy and data security, complying with relevant policies and providing accommodations during the hiring process as needed.