Senior Director Market Insights

4 days ago


Dublin, Dublin City, Ireland Servicenow Full time

A Day in the Life

As the Senior Manager, Market Intelligence - AI Market Insights, you will lead the formulation and execution of competitive strategies, particularly focused on Generative AI and Agentic AI.

You will collaborate closely with senior leaders across Product, Sales, Marketing, and Corporate Strategy to create integrated product and go-to-market (GTM) programs.

Directly supporting ServiceNow's largest and most strategically important deals, you will provide competitive intelligence that drives revenue growth and enhances ServiceNow's market positioning.

You will produce high-quality competitive briefs, analyses, and regular updates to executive leadership and the Board of Directors.

Your Skills

To succeed in this role, you should possess:

  • Experience integrating AI into work processes, decision-making, or problem-solving.
  • Crafting compelling narratives and articulating complex concepts to executive audiences.
  • Familiarity with Generative AI and advanced AI tools.
  • Synthesizing complex data sets into actionable insights.
  • Program and project management capabilities.
  • Knowledge of the enterprise software industry.
  • Prior experience leading competitive intelligence initiatives.
  • Analytical mindset, strategic thinking, and business acumen.
  • Experience working with C-suite executives and board-level stakeholders.


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