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Healthcare Support Analyst

2 weeks ago

Dublin, Dublin City, Ireland Cpl Healthcare Full time
About the Role:
Cpl Healthcare is hiring a Healthcare Support Analyst who speaks Marathi fluently to join our team. The successful candidate will provide exceptional support to our clients and contribute to maintaining the high standard of our services.

Responsibilities:
  • Investigate and respond to client inquiries regarding their accounts or potentially abusive content.
  • Monitor reports of abuse on our platform and enforce clients' Terms of Use accordingly.
  • Develop and maintain knowledge of clients' products and community standards.
  • Collaborate with colleagues to identify and implement scalable solutions to enhance user support.

Qualifications:
  • Fluent spoken and written Marathi language skills (C1-C2 level).
  • Advanced English language skills (C1 level).
  • Strong analytical and problem-solving skills.

What We Offer:
  • Attractive salary package.
  • Opportunities for professional growth and development.
  • Flexible working arrangements.