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Data Quality Manager
3 weeks ago
We are seeking a highly skilled Data Quality Specialist to join our team. As a key member of the supply data quality team, you will play a crucial role in ensuring the accuracy and implementation of supplier content on our booking engine.
Your primary focus will be on improving and automating the flow of information between suppliers and CarTrawler, while supporting management with the delivery of content-related projects both internally and externally.
Main Responsibilities:- Ensure the uploading and maintenance of car rental suppliers' rental conditions/locations and fleet into our database.
- Review data quality management reports to identify discrepancies, resolve issues through problem-solving, and upload content post-testing completion.
- Maximize content availability across all relevant markets, enabling the Trading team to compete globally and drive revenue growth.
- Contribute to building a culture of continuous improvement within the CDQ team by suggesting ideas for making processes better and more efficient.
- Support efforts to find ways to improve how we manage data and content, and work with the team to put these improvements into practice.
- Collaborate proactively with Customer to reduce real-time customer issues, ensuring any issues are resolved with a proactive and forward-looking approach.
- Serve as the primary contact for all departments regarding supplier content questions and issues.
- Maximize value-added offering from key suppliers/markets based on business requirements.
- Car Supply Teams – maintain daily communication with relationship managers to ensure suppliers' needs are consistently addressed.
- Customer – open line of communication regarding any supply-related customer issues.
- Product – liaison with Product and P&T teams to ensure any technical issues can be resolved in a timely and productive manner.
- A minimum of 2–3 years' experience in a data entry, data quality, or technical data-related role.
- Knowledge of the car rental industry is desirable.
- Strong analytical skills with the ability to interpret and act on data insights.
- Proficient with Excel, previous experience with Tableau/ThoughtSpot/Salesforce/SQL experience considered an advantage.
- Excellent attention to detail combined with strong problem-solving abilities.
- Proven track record of effectively managing and prioritizing your workload with a strong focus on accuracy.
- Ability to work independently, handle multiple projects simultaneously, and drive initiatives in a cross-functional environment.
- Skilled at identifying inefficiencies and opportunities for process improvement and acting to implement changes.
- Comfortable making quick, well-informed decisions on a daily basis based on the information available at the time.
- Excellent relationship-building skills with the ability to collaborate effectively across teams.
- Attention to detail - Ability to maintain high accuracy when managing supplier content and data.
- Problem-solving skills - Proactiveness in spotting and fixing inefficiencies, ability to resolve content-related issues or customer problems.
- Organisational/Time Management – managing multiple projects and ability to work independently to meet deadlines in a fast-paced environment.
- Communication/Collaboration - experience working cross-functionally and acting as a POC for teams.
- Decision Making - Balancing speed with accuracy in daily tasks.
