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Event Manager

3 weeks ago

The Municipal District of Adare Rathkeale, Ireland The iNUA Hotel Collection Full time
Job Overview

The Conference and Banqueting Manager plays a pivotal role in ensuring the seamless execution of conferences, banquets, and events at The iNUA Hotel Collection. Reporting directly to the Operations Manager & General Manager, this individual is responsible for maximising guest satisfaction and hotel profitability by expertly managing the meeting and events functions.


Main Responsibilities
  1. Daily Facility Inspections: Conduct thorough daily inspections of the conference and banquet facilities to guarantee they are maintained to the highest standards, recommending necessary maintenance to the Maintenance Manager when required.
  2. Meeting Client Needs: Ensure that all client requirements for banquet orders are met by maintaining an adequate inventory of necessary equipment and supplies.
  3. Revenue Growth: Drive revenue growth by negotiating and implementing competitive conference and banqueting rates aligned with hotel profit objectives.
  4. Accurate Billing: Guarantee accurate billing of all events, adhering to established procedures.
  5. Guest Satisfaction: Monitor and measure guest satisfaction, employing strategies to continually enhance the quality of the guest experience.

Team Management
  1. Leadership and Motivation: Provide effective leadership and motivation to the Conference and Banqueting Team, promoting employee productivity and satisfaction.
  2. Strategic Planning: Collaborate with team members to achieve optimum revenue and service goals, challenging employees to deliver exceptional results.

Regulatory Compliance
  1. Legal and Regulatory Awareness: Stay informed about relevant laws and regulations, ensuring that staff adhere to all applicable guidelines.

Employee Development
  1. Training and Development: Identify training needs within the team, providing opportunities for skill development to ensure consistent, reliable service delivery.
  2. Collaboration with HR: Work closely with the Human Resources Manager to develop the Conference and Banqueting Team, fostering a culture of excellence and continuous improvement.

Employee Relations
  1. Effective Communication: Foster and maintain positive employee relations throughout the department and across the hotel, promoting a harmonious work environment.

Health and Safety
  1. Hazard Identification and Mitigation: Ensure that all potential and real hazards are identified and mitigated promptly, prioritising the safety and security of guests and employees.
  2. Emergency Preparedness: Understand and implement emergency procedures, including fire safety protocols, to safeguard both guests and employees.