Event Operations Manager
2 weeks ago
We are seeking a dynamic leader to manage our conference and banqueting operations. This is an exciting opportunity for an ambitious individual with experience in event management, customer service, and team leadership.
The ideal candidate will have extensive knowledge of the food and beverage industry, including wine, and excellent communication skills. They will be able to work effectively with the kitchen and other departments to deliver exceptional guest experiences.
Responsibilities:
- Manage daily conference and banqueting operations, providing guidance and support to the team
- Develop and implement new ideas to enhance the service and generate revenue
- Coordinate setup of meeting and function suites, maintaining high standards of food, beverage, and service
- Review written communication to determine staffing levels, room assignments, and buffet decor
- Train and develop the team to ensure adherence to SOPs
- Communicate with the kitchen and other departments prior to and during service
- Inspect and maintain cleanliness and maintenance of meeting and function suites
- Coordinate with wedding and events teams to ensure high-quality product delivery
- Organize weekly briefings with the team to discuss upcoming events and review past performance
Benefits include:
- Company risk scheme
- Funded educational programs
- Rewards and recognition programs
- Discounts on dining options and accommodations
- Spa treatments and products discounts
- Use of health clubs and staff facilities
Key qualifications:
- Extensive experience in event management and customer service
- Excellent knowledge of the food and beverage industry
- Strong leadership and communication skills
- Ability to work effectively in a team environment
- Attention to detail and ability to exceed guest expectations
- Excellent personal presentation and organizational skills
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