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Customer Service and Administrative Professional
3 weeks ago
Job Title: Customer Service and Administrative Professional
">- ">
- Job Description:">
- The primary role of the customer service professional is to provide exceptional support to customers, ensuring their needs are met and issues are resolved in a timely and efficient manner. This involves managing customer inquiries, resolving complaints, and providing proactive solutions to prevent future issues. The administrative professional will be responsible for maintaining accurate records, processing transactions, and performing various administrative tasks as needed.">
- Required Skills and Qualifications:">
- Fluent written and spoken English language skills;">
- Minimum 4 years' experience working in customer service, administration, or sales/purchasing administration;">
- Strong interpersonal and relationship-building skills;">
- Strong organisation, planning, and prioritization skills;">
- Proven ability to work to deadlines, be adaptable, and multitask;">
- Detailed knowledge of Microsoft Office (Word & Excel) with an emphasis on Excel;">
- Comfortable working with technology;">
- Ability to perform tasks methodically and consistently;">
- Benefits:">
- Competitive salary scale;">
- Regular salary/performance reviews;">
- Opportunity to work with a small team;">
- Work Arrangement:">
- 4 days onsite in Limerick and 1 day WFH;">