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Royal Marine Events Manager

2 weeks ago

Dublin, Dublin City, Ireland The Royal Marine Hotel Full time
About The Royal Marine Hotel
The Royal Marine Hotel is a premier luxury venue in Dun Laoghaire, renowned for hosting exceptional events. We are seeking an experienced and driven Royal Marine Events Manager to join our team and deliver world-class events with precision and flair.

The Role

We require a highly motivated and results-driven individual with experience in event management, ideally within a hotel or hospitality environment. This role demands a balance of leadership and technical expertise to drive event bookings and exceed client expectations.

The successful candidate will lead the events team, manage event planning, and ensure the seamless execution of events. This involves collaborating with clients, coordinating with internal teams, and maintaining high standards of service.

Key Responsibilities

  1. Lead the events team, managing event planning and execution, and ensuring the highest level of customer satisfaction.
  2. Prepare detailed operations sheets for each event, clearly communicating client requirements to all relevant departments.
  3. Provide leadership, direction, and support to the events team, fostering a culture of excellence and teamwork.
  4. Represent the venue at scheduled open days and evenings, showcasing the hotel's facilities and amenities.
  5. Develop and maintain strong relationships with clients, suppliers, and internal teams, driving revenue growth and customer satisfaction.
  6. Upsell hotel products and services to maximise revenue opportunities and create memorable experiences for guests.
  7. Communicate effectively across all hotel departments to ensure seamless operations and excellent customer service.
  8. Assist with Conference & Banqueting Budget creation and accurate forecasting, driving business growth and profitability.
  9. Participate in in-house meetings and contribute to continuous improvement initiatives, driving innovation and excellence.
  10. Support the Sales team as required with tasks such as proactive sales and marketing activities.
  11. Contribute ideas and input to the sales and marketing plan, generating new business and revenue growth.
  12. Assist in creating conference and banqueting budgets and provide accurate forecasting, driving business success.
  13. Contribute ideas to the quarterly and annual sales and marketing strategy, driving new business and revenue growth.

Key Skills & Qualifications

  1. Experience: A minimum of 3+ years in event management, ideally within a hotel or hospitality environment. Proven experience in delivering high-quality events is essential.
  2. Leadership: Strong team management skills, with the ability to inspire, guide, and motivate colleagues.
  3. Communication: Excellent verbal and written communication skills, with a professional approach to engaging with clients, vendors, and internal teams.
  4. Organization: Highly organized with meticulous attention to detail, capable of managing multiple events simultaneously.
  5. Problem-Solving: A creative thinker who can troubleshoot and resolve issues under pressure.
  6. Customer Focus: Passionate about delivering exceptional service and creating memorable experiences for guests.
  7. Technical Proficiency: Familiarity with hotel management systems (Hotsoft) and a basic understanding of AV and technical event requirements.