Lead Order Administrator

2 days ago

Dublin, Dublin City, Ireland beBeeBillingSpecialist Full time €40,000 - €60,000
Billing Specialist

We are seeking a meticulous and organized individual with exceptional analytical skills to join our team as a Billing Specialist.

  • Enter orders accurately and efficiently into our system, ensuring data integrity and consistency.
  • Communicate effectively with customers and internal teams to resolve issues and answer questions in a timely manner.
  • Review and verify orders for accuracy and completeness, identifying potential discrepancies and taking corrective action.
  • Process payments and handle billing inquiries in accordance with established procedures and policies.

This role plays a critical part in ensuring the smooth operation of our business. You will be responsible for managing customer accounts, processing payments, and resolving any billing-related issues that may arise.

Key Responsibilities:

  • Manage customer accounts and process payments in a timely and efficient manner, meeting or exceeding performance metrics.
  • Review and verify orders for accuracy and completeness, providing high-quality results and minimizing errors.
  • Communicate effectively with customers and internal teams to resolve issues and answer questions, building strong relationships and fostering trust.
  • Resolve billing-related issues and escalate to management as needed, maintaining a proactive approach to problem-solving.
  • Perform other duties as assigned by management, demonstrating adaptability and a willingness to learn.

Requirements:

  • A high school diploma or equivalent is required; relevant experience and education may be preferred.
  • 1-2 years of experience in order entry, customer service, or billing is highly desirable, though not mandatory.
  • Excellent analytical and communication skills are essential for success in this role.
  • The ability to work independently and as part of a team is vital, requiring flexibility and adaptability.
  • Basic computer skills and proficiency in Microsoft Office are necessary, with the ability to quickly learn new software and systems.

Preferred Qualifications:

  • Experience in healthcare or pharmaceutical industry would be advantageous, but not essential.
  • Knowledge of billing software and systems is beneficial, though training can be provided.
  • Strong attention to detail and organizational skills are crucial for success in this role.

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