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Hospitality Team Lead

2 weeks ago

Dublin, Dublin City, Ireland Coffee Dock Full time
About the Role:
Coffee Dock is a vibrant cafe looking for an experienced supervisor to lead our team. As a supervisor, you will play a critical role in delivering exceptional customer service, managing cafe operations, and driving business growth.

Key Responsibilities:
  1. Lead and motivate the cafe team to achieve business objectives.
  2. Manage daily cafe operations, including staff supervision, inventory management, and cash handling.
  3. Ensure compliance with health and safety regulations and maintain a clean and organized cafe environment.
  4. Develop and implement strategies to improve efficiency, profitability, and customer satisfaction.

Requirements:
To succeed in this role, you will need:
  • Proven experience in a supervisory role within the food and beverage industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Able to work in a busy environment and handle pressure.
  • Basic understanding of inventory management and ordering/purchasing processes.
  • Customer-focused mindset with problem-solving skills.
  • Good knowledge of cash management and bookkeeping.