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Job Summary
We are seeking a skilled Day Porter to join our team at Mount Wolseley Hotel, Spa & Golf Resort. As a key member of our hospitality team, you will provide exceptional service to our guests and represent the resort in a professional manner.
About the Role
Responsibilities:
- Deliver high-quality service to hotel guests.
- Represent the resort professionally at all times.
- Advise guests on hotel facilities.
- Assist guests with luggage.
- Provide food and beverage service.
- Maintain cleanliness of public areas, including public toilets, couches, and chairs in the foyer.
- Clean away crockery and glasses from tables in the foyer, library, and front of reception.
- Ensure the front entrance, both inside and out, is clean and presentable.
- Check meeting rooms for presentation readiness.
- Store equipment safely in the conference store.
- Set up functions and meeting rooms, including assisting with audio-visual set-ups.
- Report maintenance issues to the maintenance staff and manager on duty.
- Perform duties instructed by the manager on duty.
About Us
Mount Wolseley Hotel, Spa & Golf Resort is managed by Windward Management, a leading hospitality management company. Our team is dedicated to delivering exceptional guest experiences while ensuring each property achieves its full potential.