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Customer Experience Specialist

3 weeks ago

Kilkenny, Kilkenny, Ireland beBee Careers Full time
About the Role

We are looking for a skilled Customer Experience Specialist to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for every shopper.

As a Sales and Service Associate, you will interact with customers daily, ensuring they receive a 'best in class' experience. You will work closely with your Store Manager and Assistant Store Manager to achieve personal and store goals.

Key Responsibilities
  • Provide excellent customer service and create a positive shopping environment
  • Work collaboratively with colleagues to achieve sales and operational objectives
  • Maintain a clean and tidy store environment, adhering to visual merchandising standards
  • Foster a culture of flexibility and teamwork

This role requires full flexibility with weekend availability.

About You

We are seeking an individual who is high on energy, low on ego, and has a little bit of humor. As a Retail Advisor, you will be professional, excited about our brand, and able to share that enthusiasm with customers.

You will have relevant experience in a similar position within retail or hospitality, a customer-service mentality, and a team-player's work ethic. Decision making and problem-solving skills are essential, as well as good attention to detail, organisation, and structure.