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ITIL Certified Service Delivery Expert

1 week ago

Dublin, Dublin City, Ireland IT Search Full time

**About the Role:**

We are looking for a highly skilled ITIL Certified Service Delivery Expert to join our team in Dublin. As a key member of our service delivery team, you will be responsible for ensuring that our customers receive the highest level of service quality. This includes managing relationships with existing customers, identifying opportunities for growth and developing strategies to achieve these goals.

The ideal candidate will have a strong background in IT service management and be able to demonstrate a deep understanding of ITIL principles and practices. They will also have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers alike.

**Requirements:

  • 3+ years of commercial experience working with IT service management tools such as Service Now
  • Hands-on experience with ITIL certification (Foundation to Practitioner)
  • Track record of delivering high-quality customer service
  • Excellent communication and interpersonal skills

**Why Work With Us?

We offer a dynamic and supportive work environment, where our employees have the opportunity to develop their skills and expertise. If you are passionate about providing exceptional customer service and have a strong commitment to delivering high-quality results, we would love to hear from you.