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Cybersecurity Threat Hunter
3 weeks ago
eSentire is on a mission to protect our customers 24/7/365 from cyber threats before they become business disrupting events.
We believe in building innovative solutions if one can't be found.
Our culture is based on transparency, teamwork, and continuous innovation.
We are the authority in Managed Detection and Response, protecting the critical data and applications of organizations worldwide from known and unknown cyber threats.
The Global Security Operations Centre (GSOC) is central to our Service Delivery Organization (SDO) with a growing team of passionate members across locations worldwide.
The GSOC delivers comprehensive security services to customers globally on a 24x7 basis, utilizing best-in-class tooling from both external vendors and internally developed technologies.
We are trusted by organizations worldwide to detect and respond to cyber threats and to protect them from business disruption.
Employee development, wellbeing, and mental health are top priorities for us.
GSOC Analysts operate on static and predictable 8-hour shifts which offer a healthy work-life balance and are provided with resources to develop and grow their careers.
The successful candidate will perform Tier II security analysis tasks across network, endpoint, log, and cloud security in a fast-paced and dynamic environment.
In addition to the responsibilities listed below, Tier II SOC Analysts are also responsible for:
Completing more complex high priority/escalated client support tickets
Participating in Incident/Breach response investigations and deliver incident response reports and after-action reviews
Work on various internal projects/initiatives such as UAT of new SOC tools, working cross functionally with other teams/departments as a stakeholder for the Service Delivery Organization
Writing or providing input to our Learning and Development team on KB Articles or training content
Delivering training modules and conducting assessments with new hires
Ongoing mentoring and coaching of Tier I Analysts
Participating in Quarterly Service Reviews (QSRs) with our Customer Success Team providing technical input from the SOC where necessary
Secondary review and approval of permanent signal filters, Global Denylist IP Nominations, and high priority client alerts
Critical Event Reviews – performing secondary audits of selected signals and following up with analysts and clients as necessary
Analyze incoming security signals in real time with a balance of accuracy and speed using a variety of forensic tools
Apply investigative tools, techniques and procedures (TTPs), use your understanding of the security threats associated with the incoming signals and follow defined Runbooks to determine and execute the relevant actions
Perform allowlisting/filtering of false positive signals
For confirmed true positive signals, you will alert clients using defined templates and escalate high priority alerts to clients by phone
Block malicious network traffic and isolate infected hosts on customers networks
Add malicious IOC's to our Global Deynlist for all customers where appropriate
Complete basic-intermediate client support requests/queries assigned by the operations lead
Work directly with clients via email/phone as needed to complete these tasks
Handle some service administration and troubleshooting tasks