AWS Cloud Ambassador
5 days ago
About the Role
Key ResponsibilitiesAs a Cloud Support Engineer at Amazon Web Services Emea Sarl (Irish Branch), you will be responsible for delivering exceptional technical support to our customers. This includes troubleshooting complex technical issues, partnering with development teams on contact deflection initiatives, mentoring new hires, and developing training programs.
We are seeking an experienced professional with a strong background in networking technologies, including Route 53, Elastic Load Balancing, and VPC. The ideal candidate will have advanced knowledge of troubleshooting techniques using various tools such as traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark, and related.
The successful candidate will also have experience managing domain transfers, records, and DNS security, including DNSSEC and DNS filtering. In addition, they should have a solid understanding of network security concepts, such as SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services.
What we offer:
- Opportunities for career advancement and professional growth
- Inclusive team culture and diverse experiences
- Flexible work arrangements and a healthy work-life balance
- Ongoing training and mentorship opportunities
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