Red Hat Ansible Technical Support Specialist

2 weeks ago

Waterford, Waterford, Ireland beBeeTechnical Full time €48,000 - €72,000

Seeking a seasoned technical support specialist to address and resolve customer issues related to Red Hat Ansible Automation Platform and Red Hat Ansible Engine.

About the Role

This position involves collaborating with customers to troubleshoot and resolve complex technical problems, migrating, upgrading, and maintaining Red Hat Ansible Automation Platform.

Key Responsibilities
  • Investigate and analyze customer issues and provide effective solutions
  • Collaborate with customers to troubleshoot and resolve technical issues
  • Migrate, upgrade, and maintain Red Hat Ansible Automation Platform
Requirements
  • Experience as a technical support engineer with expertise in troubleshooting and problem-solving
  • Ability to work effectively in a global team environment
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
Benefits

Our organization values diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment for all employees. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and competitive compensation packages.

About Us

We are a leading provider of enterprise software solutions, utilizing a community-powered approach to deliver high-performing technologies.

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