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Compliance and Data Protection Professional
7 days ago
Camphill Communities of Ireland is recruiting for a Data Protection and Complaints Officer to ensure compliance with data protection legislation and oversee the complaints process.
The ideal candidate will have a strong understanding of GDPR, Data Protection Act, and relevant regulatory frameworks, as well as experience in complaints handling and resolution.
Key responsibilities include:
- Developing, maintaining, and regularly updating the organization's Record of Processing Activities (RoPA) in compliance with GDPR requirements.
- Collaborating with departments to identify and map data flows, assess risks, and implement appropriate controls to safeguard personal data.
- Supporting the retrieval and collation of data required for legal, data, and Freedom of Information (FOI) requests.
The post-holder will also be responsible for developing and overseeing the complaints management framework, ensuring complaints are logged, investigated, and resolved within prescribed timelines.
RequirementsTo succeed in this role, you will need:
- A strong knowledge of GDPR, Data Protection Act, and relevant regulatory frameworks.
- Experience in complaints handling and resolution.
- Excellent communication, negotiation, and conflict resolution skills.
You will also have proficiency in using IT systems for data management and complaints tracking, as well as previous experience in a similar role within the health, social care, or non-profit sector.
