Data Operations Specialist

2 weeks ago

Cork, Cork, Ireland beBeeDataOperations Full time €45,000 - €60,000
Data Operations Analyst Role

As a key contributor to our Data Operations team, you will play a vital role in enhancing the user experience. In this fast-paced and dynamic technology-focused environment, you will annotate data that can be both audio and visual, and evaluate data from customers who have opted into our grading program.

You will utilize your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Your flexibility and ability to prioritize tasks are essential as you focus on the user experience, thinking creatively about how customers use our products and using this knowledge for improvements.

We believe that our individual backgrounds, perspectives, and passions help us build ideas that move us forward. As an expert in understanding, supporting, and improving the customer experience, you will receive training to excel in this role.

The ideal candidate has excellent active listening skills, with the ability to understand verbal nuances, and demonstrates integrity and focuses on customer privacy. Strong communication and interpersonal skills are also required.

  • Swiss German reading, writing, and comprehension skills to support the language-specific market
  • Fluency in English reading, writing, and comprehension skills to partner with international teams
  • Excellent active listening skills with the ability to understand verbal nuances
  • Understanding of the local region and cultural variations

Preferred qualifications include attention to detail and critical thinking skills in evaluation of language usage and dialect, highly organized with strong attention to detail, ability to independently navigate systems and tools, experience in content review or a similar environment, prior testing experience preferred, and ability to work on safety data which could include offensive material.

Ultimately, you will thrive in repetitive work and ambiguous scenarios, meeting or exceeding targets while working within tight deadlines. You will excel at working independently to make timely decisions and take appropriate actions, maintaining focus and aiming for high results through large volumes of tasks.

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