Account Relationship Manager

5 days ago


Nenagh, County Tipperary, Ireland Aib Group Full time

The Service & Sales Advisor plays a key role in our team to ensure AIB can deliver exceptional service to their customers each day. As an Account Relationship Manager, you will be responsible for building strong customer relationships, providing expert guidance and support, and identifying opportunities to enhance the customer experience and drive business growth.

The successful candidate will possess excellent problem-solving abilities, strong teamwork skills, and a proven ability to build strong customer relationships. They will also have a passion for delivering exceptional customer service, finding innovative ways to enhance the customer experience, and championing digital enablement.

AIB Group operates a direct sourcing model, and where agency assistance is required, the Talent Acquisition team will engage directly with recruitment partners. If you are interested in this role, you will be redirected to AIB's careers page to complete the application process.

  • Required Skills and Qualifications:
  • A proven ability to build strong customer relationships and represent AIB with expertise and confidence.
  • A passion for delivering exceptional customer service and finding innovative ways to enhance the customer experience.
  • Strong teamwork skills, with the ability to work collaboratively across the organization.
  • Excellent problem-solving abilities and the capability to respond to customer inquiries across multiple channels.


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