Chief Insurance Policy Administrator

2 weeks ago

Kill, Co Kildare, Ireland beBeePolicyhandler Full time €40,000 - €60,000
Insurance Policy Handler Role

We are seeking an Insurance Policy Handler to provide exceptional customer service and support our clients with their insurance policies.

This is a fantastic opportunity for someone who is highly motivated, organized and has strong communication skills to join our team in Ireland. As an Insurance Policy Handler, you will be responsible for handling queries, processing insurance policies and providing accurate and professional documentation at all times.

  • Prioritize and handle all work promptly and accurately.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • Produce accurate and professional documentation at all times.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
  • Refer all queries that fall outside own experience, knowledge and authority to senior staff.
  • Issuing renewal documentation and data input.
  • Dealing with client payments in line with procedures.

About You:

  • Leaving Certificate or equivalent qualification.
  • Strong interpersonal and communication skills to effectively assist clients with their inquiries, providing prompt and courteous service.
  • Proficiency in managing multiple tasks and deadlines, maintaining organized records, and supporting colleagues in day-to-day administrative duties.
  • Ability to meticulously handle and review policy documents, ensuring accuracy and compliance with regulatory standards.
  • Ability to work effectively within a team, supporting colleagues and collaborating to achieve common goals and deliver exceptional service to clients.

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