Financial Services Representative

This role is responsible for assisting Account Executives in providing clients with appropriate advice and a quality service to meet their individual insurance needs. The successful candidate will treat customers fairly and have regard to regulatory obligations, upholding a professional image, and maximising business opportunities and profit for the company.

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• Prioritise and handle all work promptly and accurately.">
• Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.">
• Produce accurate and professional documentation at all times.">
• Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.">
• Refer all queries that fall outside own experience, knowledge and authority to senior staff.">
• Issuing renewal documentation and data input.">
• Dealing with client payments in line with Howden procedures.">

The ideal candidate will possess a strong interpersonal and communication skills to effectively assist clients with their inquiries, providing prompt and courteous service. Proficiency in managing multiple tasks and deadlines, maintaining organised records, and supporting account handlers in day-to-day administrative duties is also essential.

Howden Ireland is part of a leading global insurance intermediary group, employing over 500 people across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. We value diversity and are looking for individuals who share our values: success comes from someone brave enough to try something new; we support each other in the small everyday moments and the bigger challenges; and we are determined to make a positive difference at work and beyond.