Sales and Service Director
3 days ago
About Us:
Michael Murphy Home Furnishings has been a leading provider of quality home furnishings in Ireland for over five decades.
We take pride in our commitment to exceptional customer service and our dedication to creating a positive and inspiring work environment.
The Outlet Store Manager is a key member of our senior leadership team, responsible for leading the sales team to achieve maximum store growth while fostering a culture of innovation and excellence.
A successful candidate will have a proven track record of driving sales growth, developing high-performing teams, and promoting a culture of collaboration and teamwork.
The ideal candidate will be passionate about delivering outstanding customer experiences and committed to meeting or exceeding established sales volume goals.
Key Responsibilities:
- Lead the sales team to drive sales and increase overall store performance
- Develop and maintain a high-performing sales team through coaching, mentoring, and training
- Collaborate with senior leadership to meet or exceed established sales volume goals
- Effective interaction with customers and various departments in resolving sales orders and customer situations
- Implement innovative strategies to enhance the customer shopping experience
- Engage with HR and senior leadership to address employee issues
- Plan and manage staff rosters to ensure optimal store coverage
Requirements and Qualifications:
- 3+ years of experience in furniture retail sales, preferably in a commission-driven environment
- A minimum of 2 years' prior experience managing a professional sales team in a furniture retail environment
- Flexibility to work varied hours, including evenings, weekends, and public holidays
- Superior leadership, communication, and interpersonal skills
- Ability to motivate and inspire sales teams to deliver results
- Excellent analytical and problem-solving skills
Our Culture:
- We value diversity, equity, and inclusion in our workplace
- We promote a culture of continuous learning and development
- We offer competitive salaries and benefits packages
- We prioritize employee wellbeing and offer support programs
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