Senior Hospitality Professional
5 days ago
Job Title: Senior Hospitality Professional
">Description:
">We are seeking a highly skilled and experienced hospitality professional to join our team as a Senior Hospitality Manager. As a key member of our management team, you will be responsible for leading and developing our Front of House operations, ensuring exceptional customer experiences, and driving business growth.
">About the Role:
">This is an exciting opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will be responsible for providing leadership and guidance to your team, ensuring that all areas of the operation are running smoothly and efficiently.
">You will be the face of our business, working closely with guests to deliver outstanding service and exceed their expectations. Your expertise will be essential in maintaining high standards, implementing new procedures, and driving revenue growth.
">Key Responsibilities:
">- ">
- Lead and manage a high-performing team, providing coaching, guidance, and development opportunities.">
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention.">
- Maintain high-quality standards across all aspects of the operation, including food and beverage, front-of-house, and back-of-house.">
- Drive revenue growth through effective sales and marketing strategies, including promotions, events, and partnerships.">
- Analyze sales data and identify trends, making recommendations to improve profitability and efficiency.">
- Collaborate with other departments to ensure seamless communication and delivery of services.">
- Manage budgets, forecasts, and financial reports to ensure accurate forecasting and planning.">
- Stay up-to-date with industry trends, best practices, and regulatory requirements, applying this knowledge to drive continuous improvement.">
Requirements:
">- ">
- Proven experience as a senior hospitality manager or equivalent role in a similar industry.">
- Excellent leadership, communication, and interpersonal skills.">
- Strong analytical and problem-solving abilities, with attention to detail.">
- Able to work effectively under pressure, prioritizing tasks and managing multiple projects.">
- Passion for delivering exceptional customer experiences and exceeding guest expectations.">
- Degree in hospitality management or related field, or equivalent experience.">
- Familiarity with relevant software systems, including POS, CRM, and reporting tools.">
Benefits:
">- ">
- Competitive salary and benefits package.">
- Opportunities for career advancement and professional development.">
- Complimentary meals and staff discounts.">
- A supportive and dynamic work environment.">
- Ongoing training and education programs.">
Contact:
">Please submit your application, including your CV and a brief cover letter, outlining your qualifications and experience.
"]},-
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