
Cybersecurity Operations Leader
24 hours ago
Cybersecurity Operations Leader
\About the Job:We are seeking an experienced Cybersecurity Operations Leader to join our team. The successful candidate will be responsible for managing day-to-day operations of the SOC (Security Operations Center) Triage Security Engineers and Analysts. This role requires a strong leader who can own resolving tactical issues, customer escalations, and ensure accuracy of shift handovers.
\Responsibilities:- Manage the day-to-day escalations, shift handovers, and execution of the shift teams for both inbound and outbound triage.
- Strive to get the best out of each team member on shift by setting goals, measuring execution of the goals, providing feedback, and removing obstacles.
- Act as the escalation point for all tactical aspects of the role including customer escalations and internal communications.
- Facilitate with other Triage Shift Leads, ensuring strong alignment and cohesion across teams.
- A degree in Cybersecurity or equivalent and/or experience working and managing within a Security Operations Center or Network Operations Center.
- Desire to lead technically-minded individual contributors.
- Possession of industry-adopted frameworks and methodologies knowledge (MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS, etc.).
- Ability to work independently, manage projects, and exercise judgment in reaching solutions.
- Strong verbal and written communication required. Must be able to articulate written information to customers.
- Equity for all employees.
- 28 days annual leave, 10 public holidays, and paid volunteering days off.
- Comprehensive private benefits plan including medical, mental health, dental, disability, and value-added services.
- Pension Plan with employer contribution.
- Robust Employee Assistance Program (EAP) with mental health service.
- Employee Discount Program with Beneplace.
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