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Coffee Shop Operations Director

2 weeks ago


Dublin, Dublin City, Ireland Partas The Edge Full time

Our Story

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The Edge has established itself as a beacon of quality and community spirit in Tallaght. Our coffee shop is more than just a place to grab a quick cup – it's a gathering spot where locals come together to enjoy great food, drink, and conversation.

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About the Role

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We're seeking an accomplished Coffee Shop Manager to join our team and drive our continued success. As a key member of our management team, you'll be responsible for leading our staff, managing day-to-day operations, and ensuring exceptional customer experiences.

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  • Oversee the daily running of the coffee shop, prioritizing efficiency and customer satisfaction.

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  • Develop and implement strategies to enhance our customer service and engagement.

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  • Manage staff schedules, inventory, and supplier relationships to maintain high standards.

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  • Stay up-to-date with food safety, hygiene, and health regulations to ensure our shop remains compliant.

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  • Foster a positive and inclusive team culture that drives employee satisfaction and retention.

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  • Collaborate with our management team to achieve business objectives and drive growth.

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Your Background

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  • Demonstrated experience in a supervisory or management role in hospitality or food service.

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  • Proven track record of delivering exceptional customer service and driving sales growth.

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  • Strong leadership, communication, and problem-solving skills.

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  • Able to work effectively in a fast-paced environment and prioritize tasks efficiently.

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  • A passion for coffee, food, and providing exceptional customer experiences.

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What We Offer

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  • Competitive salary and benefits package.

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  • Opportunities for career advancement and professional development.

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  • A fun, dynamic work environment with a passionate team.

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  • Staff discounts and meals on duty.

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