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Coffee Experience Expert
2 weeks ago
Key Performance Indicators:
As a Coffee Experience Expert, your key performance indicators will include:
- Delivering exceptional customer experiences through storytelling and theatre.
- Ensuring exceptional housekeeping standards are maintained across all customer areas with all experiential areas set up to deliver an incredible customer journey.
- Facilitating new starter and product launch training.
- Managing and resolving escalated complaints.
- Contribution to commercial performance by delivering experience and presenting the customer with relevant commercial offers.
- Ensuring safe and compliant day-to-day operations of the Boutique.
Our Values:
We value diversity and inclusion, championing different perspectives and giving everyone the chance to be the best they can be. When we do this, we can think in new, creative ways that grow and enhance our business.
