Cloud Infrastructure Specialist
2 days ago
At Amazon, we are revolutionizing the way businesses operate in the cloud. As a Cloud Support Engineer, you will be at the forefront of this transformation, assisting companies and developers that are leveraging our growing range of services and features to run their mission-critical applications.
A Day in the LifeThe AWS Global Support team interacts with leading companies and believes that world-class support is crucial for customer success. We partner with customers who are building applications on top of AWS services, ensuring they get the most out of their investment.
Key Responsibilities- Act as a 'Cloud Ambassador' across all cloud products, arming customers with the necessary tools and tactics to succeed.
- Monitor and troubleshoot complex technical issues related to OS Administration (Linux/Windows), Network Essentials (TCP/IP), and Internet Fundamentals.
We are looking for individuals with fluency in French, a Bachelor's degree or equivalent experience in Technical Customer Service, and strong analytical skills. If you have experience with Cloud computing, System Administration, or Network troubleshooting tools, it would be an added advantage.
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Cloud Infrastructure Specialist
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