Current jobs related to Customer Service Advocate - Dublin, Dublin City - TN Ireland

  • Customer Service Advocate

    21 hours ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    The role of a Customer Service Advocate at West Pharmaceutical Services in TN Ireland is to provide exceptional service to our clients, ensuring their needs are met and exceeded. This involves effectively managing customer relationships, communicating with account managers, and working closely with cross-functional teams to deliver a differentiated customer...

  • Customer Service Advocate

    1 day ago

    Dublin, Dublin City, Ireland Covalen Solutions Full time

    Join Covalen Solutions as a Customer Service Advocate and be part of a dynamic team dedicated to delivering exceptional customer experiences. We're looking for a skilled professional who can effectively communicate with our clients' community, resolve inquiries efficiently, and ensure a seamless user experience.About the Job DescriptionThis role involves...

  • Customer Service Advocate

    3 days ago

    Dublin, Dublin City, Ireland Total Talent Full time

    **Total Talent seeks a dedicated Customer Service Advocate to enhance our customer experience in Dublin 16.**About the Role:This is a full-time position requiring a professional with excellent customer service skills to handle various aspects of personal lines insurance, including renewals, mid-term adjustments, and customer enquiries.The successful...

  • Customer Advocate

    7 days ago

    Dublin, Dublin City, Ireland Tapestry Venture Capital, LLC Full time

    Job Title: Customer AdvocateTapestry Venture Capital, LLC is seeking a talented Customer Advocate to join our dynamic team.The ideal candidate will have a strong background in customer service and a passion for delivering exceptional results.Fostering strong relationships with customers is essential to our business success.Responsibilities:Serving as a...

  • Customer Service Advocate

    6 days ago

    Dublin, Dublin City, Ireland Cpl Healthcare Full time

    Job Summary:">This is an exciting opportunity to join a leading BPO service provider as a Customer Service Advocate.">Key Responsibilities:">">Investigate and resolve issues reported on the client platform">Respond to user inquiries with high quality, speed, empathy, and accuracy">Use market-specific knowledge to spot and scope scalable solutions to improve...

  • Customer Service Advocate

    1 day ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    We're seeking a highly motivated Customer Service Advocate to join our team. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and experiences that exceed expectations.Our ideal candidate is passionate about luxury retail and committed to delivering best-in-class customer experiences. They are courageous and driven to...

  • Customer Advocate for Cloud Services

    7 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job DescriptionWe are looking for a skilled Customer Advocate for Cloud Services to join our team. In this position, you will be responsible for driving customer communication during critical events and leveraging your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.You will also have the...

  • Chief Customer Advocate

    1 week ago

    Dublin, Dublin City, Ireland Mars Capital Full time

    Responsibilities and ExpectationsThe Chief Customer Advocate will champion customer advocacy, driving innovation, and continuous improvement. Key expectations include:Demonstrating a deep understanding of customer needs, preferences, and pain points.Fostering strong relationships with stakeholders, advocating for customer-centric decisions, and promoting our...

  • Customer Success Advocate

    1 week ago

    Dublin, Dublin City, Ireland Servicenow Full time

    Career OpportunityWe are seeking an experienced Customer Success Advocate to join our team.In this role, you will:Develop and execute customized customer success plans to drive long-term relationships.Collaborate with internal stakeholders to identify and address customer needs.Analyze customer data to inform business decisions and drive revenue...

  • Customer Success Advocate

    3 days ago

    Dublin, Dublin City, Ireland Themis Solutions Inc. Full time

    We are currently hiring a Customer Support Specialist, EMEA to join our Customer Success Team in Dublin. As a member of this team, you will handle inbound requests, develop expertise in Clio's features, and drive business growth.Main Accountabilities:Deliver exceptional customer service by handling inbound requests efficiently and effectively.Develop...

  • Customer Experience Advocate

    15 hours ago

    Dublin, Dublin City, Ireland The Digital Hub Full time

    Job DescriptionThe Digital Hub is looking for a Customer Experience Advocate to provide exceptional support to our customers. In this role, you will be responsible for responding to customer queries in a timely and accurate manner, identifying customer needs, and helping customers use specific features.You will work closely with our technical team to resolve...

  • Global Customer Advocate

    4 days ago

    Dublin, Dublin City, Ireland Rippling Full time

    About the Opportunity:Rippling is seeking a passionate and customer-centric Global Customer Advocate to join our rapidly expanding TAM team in EMEA. As a key member of our team, you will partner closely with customers to understand their needs, demonstrate how Rippling can solve their challenges, and drive adoption of our comprehensive product suite.As a...

  • Energy Customer Advocate

    1 week ago

    Dublin, Dublin City, Ireland Flogas group Full time

    Join Our TeamFlogas Ireland is a leading energy provider, and we are seeking a dedicated Energy Customer Advocate to join our team. As a key representative of our company, you will be responsible for delivering exceptional customer experiences through outstanding service and support.Main Responsibilities:Provide personalized support to customers via phone...

  • Customer Success Advocate

    2 weeks ago

    Dublin, Dublin City, Ireland UnitedHealth Group Full time

    Customer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...

  • Customer Success Advocate

    7 days ago

    Dublin, Dublin City, Ireland UnitedHealth Group Full time

    Customer Success Advocate – Dublin/Letterkenny HybridOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you...

  • Technical Customer Advocate

    4 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    **Amazon Web Services - A Cloud Leader**Job DescriptionAmazon Web Services is the market leader in cloud computing, providing a highly scalable and reliable platform for our customers' applications. We're seeking an experienced Technical Customer Advocate to join our team.ResponsibilitiesPartner with leading engineers worldwide to deliver exceptional...

  • Customer Advocate

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Customer Advocate - Req ID 9Location(s): Dublin, IrelandWork arrangement(s): Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)Your opportunity: We have an outstanding opportunity for the right individual to join a customer-centric, upbeat and highly motivated group of individuals, as a member of...

  • Global Customer Advocate

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    TN Ireland is seeking a Global Customer Advocate to join our team. In this role, you will be responsible for promoting our company's values and mission to customers and stakeholders worldwide.Key Responsibilities:Develop and execute global customer advocacy strategies to drive brand awareness and loyaltyCollaborate with cross-functional teams to develop and...

  • Customer Experience Advocate

    3 days ago

    Dublin, Dublin City, Ireland UnitedHealth Group Full time

    About the Role:We are looking for an experienced, curious, and self-motivated Customer Success Advocate to join our leading Analytics Software engineering product team. As a Customer Success Advocate, you will play a critical role in ensuring the success of our class-leading analytics software within our enterprise.You will be responsible for building trust,...

  • Technical Customer Advocate

    2 days ago

    Dublin, Dublin City, Ireland Datalex Full time

    Datalex is committed to transforming airline retail through innovative technology solutions. We are seeking a skilled Technical Customer Advocate to play a critical role in the success of our customers.In this role, you will work closely with customers and internal stakeholders to understand their needs and develop solutions that meet those needs. You will...

Customer Service Advocate

1 week ago

Dublin, Dublin City, Ireland TN Ireland Full time

We are looking for a highly motivated Customer Service Advocate to join our team at TN Ireland. As a Customer Service Advocate, you will play a crucial role in delivering exceptional customer service to our clients.

About the Position

This is an exciting opportunity to work in a fast-paced environment where no two days are the same. You will work closely with our team to resolve customer inquiries and provide solutions to complex issues.

Key Responsibilities:

  • Begins to work off a phone queue to resolve a variety of payment and account-related requests and inquiries
  • Provide more comprehensive responses by utilizing complex client systems and established documentation and processes
  • Enter required data into client-provided systems and databases
  • Determine most reasons for customer issues using client-provided decision trees and escalate or refer unresolved customer grievances

Requirements:

  • High school diploma or equivalent
  • Minimum 2 years of relevant experience in customer service
  • Phone customer service experience