Scheduled Operations Specialist

2 weeks ago


Dublin, Dublin City, Ireland 婵物捨 Full time

Zurich Life Assurance plc is a leading insurance company in Ireland, providing a wide range of general insurance and life insurance products and services. We are seeking a highly motivated Scheduled Operations Administrator to support our customer and broker facing teams.

This role is a full-time position, with initial office-based work required due to the nature of the task. However, it will evolve into a hybrid-based role over time. The successful candidate will have excellent attention to detail and a thorough understanding of the workings of a life office.

As a Scheduled Operations Administrator, your main responsibilities will include:

  1. Ensuring that our customers come first is a key responsibility of everyone in this role.
  2. Processing all payments made by cheque to Zurich, adhering to product rules and company processes.
  3. Occasionally dealing with clients and brokers, as well as other stakeholders, over the phone or by email.
  4. Complaint handling where relevant.
  5. Interacting with other areas of the business to improve how we work.

Requirements for this role include:

  • A good working knowledge of Microsoft Word and Excel.
  • A third-level qualification in a relevant area.
  • Achieved or making significant progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements.
  • Excellent attention to detail and ability to maintain high accuracy while working independently.
  • Well-organized, results-driven, and capable of working to tight deadlines.
  • Good communication and interpersonal skills.


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