Scheduled Operations Specialist
2 weeks ago
Zurich Life Assurance plc is a leading insurance company in Ireland, providing a wide range of general insurance and life insurance products and services. We are seeking a highly motivated Scheduled Operations Administrator to support our customer and broker facing teams.
This role is a full-time position, with initial office-based work required due to the nature of the task. However, it will evolve into a hybrid-based role over time. The successful candidate will have excellent attention to detail and a thorough understanding of the workings of a life office.
As a Scheduled Operations Administrator, your main responsibilities will include:
- Ensuring that our customers come first is a key responsibility of everyone in this role.
- Processing all payments made by cheque to Zurich, adhering to product rules and company processes.
- Occasionally dealing with clients and brokers, as well as other stakeholders, over the phone or by email.
- Complaint handling where relevant.
- Interacting with other areas of the business to improve how we work.
Requirements for this role include:
- A good working knowledge of Microsoft Word and Excel.
- A third-level qualification in a relevant area.
- Achieved or making significant progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements.
- Excellent attention to detail and ability to maintain high accuracy while working independently.
- Well-organized, results-driven, and capable of working to tight deadlines.
- Good communication and interpersonal skills.
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