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Custody Operations Specialist
3 weeks ago
This position requires a skilled individual who can act as the primary contact for custody-related queries from clients, trustees, or fund administrators.
You will maintain and enhance client service quality, resolving complex issues and overseeing Service Level Agreements. The Custody Client Service team collaborates with internal departments to provide excellent service.
Responsibilities- Acting as the main advocate for custody service delivery, ensuring client satisfaction with Northern Trust's offerings.
- Maintaining and enhancing client service quality through prompt, high-quality responses to client inquiries.
The ideal candidate has a graduate-level education and possesses good understanding of accounting principles.