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Grocery Department Leader
1 week ago
- Team Management: Oversee the smooth running of the fresh departments by prioritizing and delegating tasks accordingly.
- Sales Targets: Collaborate with the team to achieve sales targets on gross profit margin, net margin, waste, and other key performance indicators (KPIs) agreed upon with the Store Manager.
- Stock Control and Overheads: Manage stocktaking and overheads within the allocated budget for the fresh food department.
- Employee Performance: Regularly review and provide feedback, recognition, and encouragement to employees to ensure optimal performance.
- Customer Service: Efficiently handle all customer queries, ensuring a professional and consistent experience in line with store policy.
- Rostering and Leave Management: Effectively manage employee rostering and annual leave for the fresh departments.