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Service Operations Coordinator

2 weeks ago

Kilkenny, Kilkenny, Ireland FRS Recruitment Full time

FRS Recruitment has a new opportunity for a skilled Service Operations Coordinator to join their team in Kilkenny. As part of our client's fast-paced service department, this coordinator will play a critical role in ensuring efficient and effective service delivery.

This full-time, permanent position involves managing warranty claims, coordinating with customers and internal stakeholders, and maintaining accurate administrative records. The successful candidate will have previous experience in a similar role and demonstrate strong administrative abilities, excellent communication skills, and proficiency in IT systems.

In addition to technical skills, the ideal candidate will possess strong problem-solving abilities, work well under pressure, and maintain a high level of professionalism when dealing with customers and colleagues.

  • Coordinate with customers, engineers, and sales teams to resolve service-related issues.
  • Manage warranty claims and maintain accurate records.
  • Process returns and handle incoming stock in the workshop/warehouse area.
  • Collaborate with sales and accounts teams for streamlined service operations.