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Customer Service Professional Galway Ireland
2 weeks ago
Company Overview:
">- ">
- Production Equipment Ltd is a leading industrial distributor supplying over 90,000 products to customers nationwide.">
- We are committed to delivering high-quality services and products to our clients internationally.">
About the Role:
">- ">
- This is an exciting opportunity for a skilled Customer Support Representative to join our team in Galway.">
- The successful candidate will play a critical role in maintaining ongoing customer relationships and fostering good internal relationships with all relevant teams and business units.">
- The ability to operate in a fast-paced and rewarding environment is essential.">
Key Responsibilities:
">- ">
- Develop good business relationships with new and existing customers.">
- Work closely with internal and external colleagues to ensure an excellent level of customer service.">
- Process customer requests and enquiries.">
- Manage and process customer enquiries by web, phone and email.">
- Ensure any potential service improvements are addressed and work on implementation if relevant.">
Requirements:
">- ">
- Experience in a similar customer-facing role.">
- Ideally experienced working with multinational organisations.">
- Good communication, organisational and administration skills.">
- Flexible and pro-active attitude.">
- Ability to embrace new ideas/initiatives when they arise.">
- Desire to deliver first-class customer service.">
