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Dining Operations Manager
2 weeks ago
Restaurant Manager Job Description for Hotel Talent:
About the Role
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Hotel Talent. As a key member of our hotel's management team, you will be responsible for overseeing all aspects of restaurant operations, ensuring exceptional service quality and enhancing customer satisfaction.
Main Responsibilities
- Leadership and Motivation: Provide strong leadership and motivation to the front-of-house team, ensuring exceptional service delivery.
- Operations Management: Oversee daily restaurant operations, including staff scheduling, inventory management, and financial reporting.
- Quality and Cleanliness: Maintain the highest standards of food quality, service excellence, and cleanliness.
- Staff Development: Cultivate a positive work environment by offering continuous training and professional development opportunities for staff.
- Customer Service: Address guest inquiries, feedback, and complaints with professionalism and efficiency.
- Coordination: Collaborate closely with the kitchen team to ensure seamless coordination between front and back-of-house operations.
- Safety Regulations: Enforce health and safety regulations to maintain a secure and compliant workplace for both staff and guests.
Requirements
- Managerial Experience: Proven experience in a managerial role within the Irish hospitality industry, preferably in a high-volume hotel restaurant environment, with a strong understanding of operational demands.
- Leadership Skills: Demonstrated leadership skills with the ability to inspire, mentor, and motivate a diverse team to achieve excellence.
- Communication Skills: Exceptional communication and interpersonal abilities to effectively engage with staff, guests, and stakeholders while fostering a positive work culture.
- Knowledge and Skills: Comprehensive knowledge of restaurant operations, including food and beverage service, inventory control, budgeting, and financial reporting.
- Customer Service: Track record of delivering outstanding customer service, ensuring a memorable dining experience through attention to detail and service excellence.
- Flexibility: Flexibility and adaptability to work evenings, weekends, and holidays as required to meet business needs.